LOVE THE PROCESS OF GROWING YOUR PRACTICE – OCTOBER 2023


Near the end of August, Smile Potential reengaged with a young dental client who had worked with us previously, but who had gone through a near complete turnover of his team. This doctor is very driven to achieve success and he has a clear understanding of the potential for his practice. The nature of our early coaching…

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BUILDING BLOCKS FOR DENTAL SUCCESS – SEPTEMBER 2023


I never imagined how wonderful it would be to become the grandparent of a boy. After having 3 daughters, my little grandson, Bennett, who is now 2 1/2, has opened me up to a whole new world of joy and appreciation. I love my three daughters very much. As they grew up, I enjoyed their…

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WHAT CHIK-FIL-A CAN TEACH DENTISTS – AUGUST 2023


As I drive around the tri-state area visiting with the practices we are coaching, I am always amazed at the length of the drive-thru lines I see repeatedly at Chick-fil-A fast-food restaurants. I’ve wondered what could possibly make these people want to wait so long for a fried chicken sandwich. The phenomenon is confirmed by industry studies…

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WHO’S GUIDING YOUR LAPS – JULY 2023


Volume 138 – – – – – July 2023 Many practices are reporting mid-year results ranging from slight growth to moderately decreased production and collections. With raging increases in the cost of supplies, team compensation and regulatory compliance, unless your practice is demonstrating significant growth, you may be offsetting your production and busyness. We are dedicated…

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FACTS NOT FEELINGS – JUNE 2023


Smile Potential E-Newsletter coaching@smilepotential.com (516) 599-0214 Recently, I returned a phone call to a doctor who attended one of our full-day programs. When I asked how things were going in his office, he said, “I think we’re doing pretty good”. I asked him what made him think that and his response was, “I don’t know, it’s just…

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STOP DOING DENTISTRY…START CREATING EXPERIENCES & CHANGING – MAY 2023


Recently, I was asked to speak at the “Leadership Symposium” of a regional DSO. I was thoroughly impressed by the concept of the meeting, and I did see a very well-planned initiative to educate and build teamwork. This group is head and shoulders above most of the other similar groups in our region. The four hours driving home…

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TIME TO GET REAL ABOUT DENTAL MARKETING – MAY 2023


Smile Potential E-Newsletter coaching@smilepotential.com (516) 599-0214 During COVID, Kelly and I conducted many webinars for your benefit. More recently we have limited our programs to when we feel we can really help you make a major impact on your practices. This is one of those times. We have scheduled an evening webinar on Wednesday, May 31st with Mr…

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