| This policy is not a viable option in inspiring team members to want to stay in our offices. Team members should not be expected to like every aspect of their job every day, but they should feel that they love their job and feel fortunate to be a member of your team. In a relationship, you don’t necessarily like your partner every day, but you should still love your partner every day.
We are often asked by doctors, “How do I get our team members to stay?”, and the question usually revolves about compensation. As long as team is paid fairly, the reason that team members either stay or leave a position is because of how they feel about their employment in the practice, not about the money. When team members leave because of pay, it is because they have not had much satisfaction in their job, or an attachment to the practice. When team members feel loyal to a practice, they turn down positions that offer them more money, or if their earning potential is so great, they approach you and explain that they received a very generous offer, but they really don’t want to leave, and they ask, “Is there anything that you can do to help me stay?”
As long as your team members are paid fairly, the most important factor in retaining good team members is to shower them with praise and appreciation. Catch them doing things right and find creative ways to show your appreciation. Sometimes little things like a gift card to Starbucks or a nail salon can go a long way in proving that you are appreciative. |
