Dental Practice Coaching - joined hands

Head, Heart And Hands


“People often tell me that motivation doesn’t last, and I tell them that bathing doesn’t either.  That’s why I recommend it daily.” – Zig Ziglar This month begins the last quarter of the year, when we can “drive it home” to finish off a great year in our practices.  The essential ingredient of achieving this…

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Patient Centric

Patient Centric


One of the best things about working with so many dentists is that we have the opportunity to learn as much from our clients as we teach.  Recently, a client was formulating the Vision Statement for their practice with their team and coined the term “Patient Centric”.  Thank you Dr. David Diamond for this brilliant…

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Empower Your Assistant To Become a NINJA (No I’m Not Just Any Assistant)


It is disturbing when we meet Dental Team Members and they question their importance to the doctors or practices that they work for. Team members may not possess the confidence to assertively “Make A Difference” when they first come to our practices, but if we train them, encourage them and empower them, they may ultimately…

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The Average Dentist Would Not Survive the Shark Tank


At a recent speaking engagement I invited attendees to come up to the podium at the conclusion of the program to ask questions and I pledged to stay as long as I had answered every last one.  Whenever I do this I always begin my conversations with the question, “Can you tell me about your…

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Knowledge is not power

Knowledge Is Not Power


We are all familiar with the term “Knowledge is power”.  Our teachers told it to us when we were growing up to inspire us to want to learn.  Business leaders and authors depend on this premise in the hope that we will buy their products or read their books.  Quite a few of us probably…

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Fifty shades of grey

Write Your Own “50 Shades of Grey”


One of the most popular books of recent years was “50 Shades of Grey” by E.L. James. It described a perverse relationship, deeply rooted in abuse and domination. It was such a steamy book that few people would read it with the cover in view of others. Its sales exploded in the e-book market where…

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