In the days leading up to Super Bowl XLIX, earlier this month, there was a tremendous amount of speculation that the New England Patriots had won their 7th AFC Championship by cheating and playing with underinflated game balls. Regardless of the results of the Super Bowl, which was won by the Patriots, and my personal…
The alarm clock rings. It’s 6:00 am, time to start a new day. You shower, get dressed, eat breakfast and leave for a day of treating patients in your dental practice. What happens if you don’t make it there? Unfortunately, life is an obstacle course of motor vehicle accidents, health crises, slips, falls and other…
Life is a series of challenges to connect with people and engage them in various capacities in, both, business and social situations. One of the best selling self-help books of all time is Dale Carnegie’s “How to Win Friends and Influence People.” The ability to accomplish this is totally dependent on our ability to communicate…
In ancient Greece, Socrates was highly respected for his wisdom. One day the great philosopher came upon an acquaintance, who ran up to him excitedly and said, “Socrates, do you know what I just heard about one of your students…?” “Wait a moment,” Socrates replied. “Before you tell me I’d like you to take a…
“People often tell me that motivation doesn’t last, and I tell them that bathing doesn’t either. That’s why I recommend it daily.” – Zig Ziglar This month begins the last quarter of the year, when we can “drive it home” to finish off a great year in our practices. The essential ingredient of achieving this…
One of the best things about working with so many dentists is that we have the opportunity to learn as much from our clients as we teach. Recently, a client was formulating the Vision Statement for their practice with their team and coined the term “Patient Centric”. Thank you Dr. David Diamond for this brilliant…
It is disturbing when we meet Dental Team Members and they question their importance to the doctors or practices that they work for. Team members may not possess the confidence to assertively “Make A Difference” when they first come to our practices, but if we train them, encourage them and empower them, they may ultimately…
At a recent speaking engagement I invited attendees to come up to the podium at the conclusion of the program to ask questions and I pledged to stay as long as I had answered every last one. Whenever I do this I always begin my conversations with the question, “Can you tell me about your…
We are all familiar with the term “Knowledge is power”. Our teachers told it to us when we were growing up to inspire us to want to learn. Business leaders and authors depend on this premise in the hope that we will buy their products or read their books. Quite a few of us probably…
One of the most popular books of recent years was “50 Shades of Grey” by E.L. James. It described a perverse relationship, deeply rooted in abuse and domination. It was such a steamy book that few people would read it with the cover in view of others. Its sales exploded in the e-book market where…
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